Terms and Conditions

1. Introduction These Terms and Conditions apply to all purchases made on Zenato.net and Banzaibuddha.de. By placing an order through these websites, you agree to be legally bound by these terms.

2. Custom Artwork Orders a. Payment Terms: Full payment for custom artworks must be made in advance. A deposit of one-third of the total order price is required at the time of order placement. b. Cancellation Policy: Orders for custom artworks may be cancelled within three days of the deposit payment. If the artwork is completed within this period and the customer declines to accept it, the deposit is non-refundable. c. Production Time: Custom artworks typically require 5 working days to complete.

3. Consumer Orders a. Commercial Quantities: Orders on Zenato.net are intended for end consumers. We reserve the right to cancel orders that exceed normal household quantities. b. Intellectual Property: The imagery and artworks on Zenato.net and Banzaibuddha.de are copyrighted and may not be used, reproduced, or exploited in any form without prior written consent from us.

4. Right of Withdrawal a. Withdrawal Information: Consumers have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire 14 days from the day on which you acquire, or a third party indicated by you acquires, physical possession of the goods. b. Exercising the Right of Withdrawal: To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post, fax, or e-mail). c. Effects of Withdrawal: If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery (except for the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay.

5. Returns and Refunds a. Defective Products: Returns due to defects or non-conformity with the order are accepted. We will bear the cost of return shipping if the return is due to an error on our part. b. Transport Damage: Liability for damage during shipping is borne by the delivery service. Customers should report such damage directly to the delivery service immediately upon receipt.

6. Data Protection We collect, process, and use your personal data in accordance with the Federal Data Protection Act (Bundesdatenschutzgesetz) and the General Data Protection Regulation (GDPR).

7. Miscellaneous a. Governing Law: These Terms and Conditions are governed by the laws of Germany without regard to its conflict of law provisions. b. Severability Clause: If any part of these Terms and Conditions is found to be invalid or unenforceable, the remainder of the Terms and Conditions will remain in effect.

8. Contact Information For any inquiries or concerns regarding these Terms and Conditions, please contact us via our website.